Now hiring: Sales Account Manager

Are you strong in customer contact, do you work in a structured way and are you looking for a commercial challenge in a knowledge-driven environment? DCA Market Intelligence is looking for an energetic and proactive Account Manager. Someone who combines maintaining strong customer relationships with spotting and seizing commercial opportunities, actively follows up on leads and collaborates with professionals within the international food & agribusiness.

Location: Lelystad / Hybrid
Hours: 32 hours per week (24 to 36 hours)
Languages: Dutch & English (third language is a plus)
Experience: Junior to Medior

About DCA Market Intelligence
DCA Market Intelligence is an independent organization that provides specialized data and information for agricultural commodities markets, with a strong focus on the Netherlands and Europe. Weekly, we publish over 90 transparent and independent benchmark prices for various products, including dairy, potatoes, pigs, onions, and manure. Our customers rely on this information to make informed decisions regarding their procurement and sales strategies.

Since 2024, in addition to the established labels Boerenbusiness and Foodbusiness, DCA Market Intelligence has launched an innovative platform. This platform, accessible via dcamarketintelligence.com, supports buyers, sellers, and traders in the international food and agribusiness.

About the role
As an Account Manager, you are the point of contact for customers of our market intelligence platform. You actively maintain contact with our existing customers, guide new customers in optimizing the use of our platform, and pursue leads purposefully. You understand what customers need and know how to translate that into our data-driven solutions professionally.

You work closely with other account managers, the support team, and the data and market experts within the organization. Because we are active both nationally and internationally, we occasionally ask for your flexibility, such as during a trade fair visit or a customer meeting outside regular office hours. In return, we offer you a lot of freedom in scheduling your workweek and the possibility to work partly from home.

What will you do?

• Proactively maintain contact with existing customers and approach leads strategically
• Analyze customer needs and translate them into effective solutions within our platform
• Answer customer questions and ensure a good onboarding and customer satisfaction
• Monitor customer usage and identify opportunities for renewal or expansion
• Plan and conduct evaluation meetings with customers
• Provide customer insights to the product team for optimizing our offering
• Work with a CRM system and contribute to improving our commercial processes

What do you bring?

• You have experience in customer-oriented calling where you combine commercial opportunities with good service, for example from sales, customer service, administration, or secretariat
• Excellent communication skills in both Dutch and English (at least B2 level)
• A structured and accurate work style, with the ability to work both independently and in a team
• You feel responsible for your customers and think in a solution-oriented way
• You are curious about data, market insights, and how organizations use them in their strategy

Plus:

• Experience as a commercial account manager
• Experience in selling online services
• Proficiency in a third language (e.g., French, German, Polish, Italian, or Spanish)

What do we offer you?

• An exciting role within a growing international data and benchmark platform
• Plenty of freedom and flexibility in scheduling your agenda
• Hybrid working: partly in the office in Lelystad, partly from home
• Opportunities to develop yourself commercially and content-wise
• Competitive salary (€ 2900 - € 4500) depending on experience
• An informal work atmosphere with room for initiative
• Possibilities for advancement to a medior account management or specialized role
• Access to training in sales, customer communication, and market knowledge

Interested?
Does this role appeal to you? Then send your CV and a brief motivation to
info@dcami.com with the subject "Account Manager".

Do you have any questions? Feel free to contact us at 0320 - 269 523.